Feature-by-Feature Breakdown
Honest assessments — we note where UpKeep has the edge too.
| Feature | Shiftlyio | UpKeep |
|---|---|---|
| Onboarding time | 2 weeks, guaranteed | Weeks to months — full PM library must be built manually |
| PM extraction from manuals | Yes — upload a manual, AI extracts every task automatically | No — all PM templates entered manually |
| QR code asset tracking | Yes — public scan page, no app or login required to report | Yes — QR scanning available in the mobile app |
| Mobile app | Mobile-responsive web app (no install required) | Dedicated iOS and Android apps — highly rated |
| Pricing model | Flat facility-based pricing, discussed on first call | Per-user pricing starting ~$45/user/month — scales fast |
| Work order management | Yes — requests, assignment, tracking, cost logging, sign-off | Yes — strong core feature, well-reviewed |
| Automated PM scheduling | Yes — auto work order generation + 24hr tech alerts | Yes — time-based and meter-based scheduling |
| Public issue reporting (no login) | Yes — staff and guests scan to report, no account needed | No — reporters need a requester account |
| Inventory & parts tracking | Yes — parts log with cost tracking per work order | Yes — full inventory with reorder points |
| Asset hierarchy | Yes — Building → Floor → Unit → Equipment tree | Basic asset grouping available |
| Downtime event tracking | Yes — downtime log, resolution tracking, uptime %% | Available on higher-tier plans |
| Direct founder access | Yes — call or text Nick directly | Support team and account reps |
Green = advantage · Yellow = roughly equal · Gray dash = the other wins here
Choose Shiftlyio if…
You want to be live in 2 weeks, not 2 months
You have equipment manuals and don't want to re-enter every PM by hand
Your team is growing and per-seat pricing will hurt
Non-maintenance staff or guests need to report issues without an account
You want to call the founder directly when something needs fixing
Choose UpKeep if…
A native iOS/Android app experience is non-negotiable for your team
You need Zapier, Slack, or deep ERP integrations out of the box
You have a dedicated IT resource to manage the implementation
You need a full parts reorder and inventory management system
Common Questions
See how we stack up in practice
Book a 20-minute call. Bring your facility's real questions — we'll give you a straight answer on fit.